Sweet jesus people, try looking at the other side for juuuuuust a second. YOU are a security guard. Guys walk out, alarm goes off. You shout at them to stop, they ignore you. You shout again and give chase...they ignore you. So you tell someone to call the police and head out to stop the guy. You are going to restrain him until the police arrive. He freaks out, well, of course, I expect that, but I'm going to keep him here until the police arrive. His friend starts going nuts, what kind of scam are these guys pulling? I can't make sense of what they're saying. Hmm, they sound like they might be deaf?
Okay, stop. What the hell are they SUPPOSED to do at this point?
"Oh, well, I'm sorry, I didn't know you were deaf, please proceed on your way with our stolen merchandise!" -uh, no
"Hmm, okay he's deaf, his buddy is freaking out and appears deaf also, but he's really squirming so I need to hold this guy down until the cops get here." -hmm, maybe?
And at NO point did he ever "choke him out." They guy was never unconscious. The security guard looked like he was merely trying to control him. Tight head and arm control. Holding the guys arm behind his back. He NEVER threw a punch. And once he was able to mount and then subdue, he cuffed him, and quietly led him away. You guys are all acting like because these guys were deaf that they should be treated differently somehow than any other person who sets off the alarm. That the security guards should just stand up and "hopefully" these guys will write notes back and forth to them to get it all straightened out. How do you know that they won't kick the guards in the nuts and run away? How do you know the spastic friend didn't just walk out with a cutlery set and is going to open it and gut one of the guards? Well, you don't. So you contain the situation, you CONTROL the situation, to the best of your ability. You don't let someone ELSE control the situation. Deaf or otherwise. The is the same problem that police officers face every day during "routine" police stops. Just because you've never killed anyone or have never fired a gun doesn't mean they know it, BUT they HAVE to assume it for their safety.
I'm not saying that the deaf guys stole something but I'm not saying that they DIDN'T either. More than likely this is a case of some cashier not de-magnetizing or removing a security tag on something that they bought. But at the same time the guards didn't hurt him and in all actuality was quite "gentle". Think about what that security guard could have done to the guy on the bottom if he wanted to? Knees...punches...etc.