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I'm guessing you might not be an American, Sneak? In theory, I agree with you... But that's just not the culture here and the way the system is set up. The way it's set up is that the hardest workers and socio-economically marginalized get dicked with low wages and tipping is a way for the customer to subsidize those wages. It's a strange system, but not tipping out of some kind of principle only hurts the worker and makes the person eating out look like a real scumbag. For instance, I won't even go out to eat with friends of mine who are rude and/or don't tip. Not tipping is kind of a social more' here. I agree that the system should be overhauled, but I'd probably still tip anyways. I've never had a service industry job and seeing how hard they work and how poorly they are treated at times makes me sympathetic to their cause.
No, I'm not American; I've never been there before. Where I live the minimum wage for a server is $10.20, that's $1 less than regular minimum wage. I always tip 15% when I go out to eat; that includes when I call in to place an order, or the assembly line places. I hate it because I always feel guilted into doing it. In grocery stores, you can get fired for accepting tips, but in restaurants, it's an unwritten rule.
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