I'm so angry I want to punch somebody in the face. Customer service is getting so bad.

Discussion in 'Mayberry Lounge' started by JosephDredd, Aug 1, 2018.

  1. JosephDredd Gold Belt

    Joined:
    May 29, 2013
    Messages:
    21,006
    Likes Received:
    0
    Router went down. They won't let me call them for technical support, they're making me chat with some online support bot so they don't have to pay a human employee to look after their customers. I'm wasting my entire morning going through a stupid menu of things to try when I could just tell a human that I've already reset it twice and nothing happened, so what's the next step to troubleshoot this, please, Mr. Bot?
     
    Last edited: Aug 1, 2018
  2. OverCoronavirus Pressure Mayberry = War Room, WR = OT. Shit. Banned

    Joined:
    Jan 29, 2015
    Messages:
    62,922
    Likes Received:
    12
    Location:
    5/7/89 Grateful Dead show, Frost amphitheatre
    Turn it top-wise
     
  3. JosephDredd Gold Belt

    Joined:
    May 29, 2013
    Messages:
    21,006
    Likes Received:
    0
    Jesus Christ, their stupid support bot hasn't replied in almost ten minutes. How long is this process going to take?
     
  4. SammyPops Gold Belt

    Joined:
    Apr 13, 2007
    Messages:
    24,172
    Likes Received:
    387
    Location:
    Sitting beside Patient Zero
    Did you try turning it off, waiting 15 seconds, and turn it back on? Works every time bro.
     
  5. JosephDredd Gold Belt

    Joined:
    May 29, 2013
    Messages:
    21,006
    Likes Received:
    0
    Not sure what this means. Is this a way to punch them in the face?
     
  6. OverCoronavirus Pressure Mayberry = War Room, WR = OT. Shit. Banned

    Joined:
    Jan 29, 2015
    Messages:
    62,922
    Likes Received:
    12
    Location:
    5/7/89 Grateful Dead show, Frost amphitheatre
    Maybe it's government run
     
  7. JosephDredd Gold Belt

    Joined:
    May 29, 2013
    Messages:
    21,006
    Likes Received:
    0
    lol first thing I tried. Twice.
     
  8. OverCoronavirus Pressure Mayberry = War Room, WR = OT. Shit. Banned

    Joined:
    Jan 29, 2015
    Messages:
    62,922
    Likes Received:
    12
    Location:
    5/7/89 Grateful Dead show, Frost amphitheatre
    It's advice from @HomerThompson's son.
    If it doesn't work, uppercuts
     
  9. JosephDredd Gold Belt

    Joined:
    May 29, 2013
    Messages:
    21,006
    Likes Received:
    0
    Nah, government is vaguely accountable to the people. This is even worse: a corporation that doesn't want to pay employees for customer support, so fuck the customers because there's nothing they can do. Best case scenario: I buy a new router out of frustration = profit.
     
  10. SammyPops Gold Belt

    Joined:
    Apr 13, 2007
    Messages:
    24,172
    Likes Received:
    387
    Location:
    Sitting beside Patient Zero
    Well fuck .... I'm stumped.
     
  11. OverCoronavirus Pressure Mayberry = War Room, WR = OT. Shit. Banned

    Joined:
    Jan 29, 2015
    Messages:
    62,922
    Likes Received:
    12
    Location:
    5/7/89 Grateful Dead show, Frost amphitheatre
    You know what I love?
    Having problems with a cell and calling customer service, and being told to call back on a landline.
    How about fuck you.
     
  12. JosephDredd Gold Belt

    Joined:
    May 29, 2013
    Messages:
    21,006
    Likes Received:
    0
    I thought that was only my shitty cell provider that did that. Sure, I'll just make some friends with some octogenarians who still have landlines.
     
  13. Stranger Come Knocking Red Belt

    Joined:
    Jul 2, 2007
    Messages:
    8,863
    Likes Received:
    164
    Location:
    Gimlé
    Couldn't have happened to a better guy
     
  14. Fedorgasm Silver Belt

    Joined:
    Sep 18, 2008
    Messages:
    14,129
    Likes Received:
    785
    Greetings Sherdog user!

    I apologize for the difficulty you're having. I will do my best to get your service back as quickly as possible, but first I have a few questions for you. Let's get started!

    1. Are you a groundhog expert?
    2. Is your modern currently plugged in to an electrical socket?
     
  15. OverCoronavirus Pressure Mayberry = War Room, WR = OT. Shit. Banned

    Joined:
    Jan 29, 2015
    Messages:
    62,922
    Likes Received:
    12
    Location:
    5/7/89 Grateful Dead show, Frost amphitheatre
    Here come de Judge
     
  16. OverCoronavirus Pressure Mayberry = War Room, WR = OT. Shit. Banned

    Joined:
    Jan 29, 2015
    Messages:
    62,922
    Likes Received:
    12
    Location:
    5/7/89 Grateful Dead show, Frost amphitheatre
    Now you can enjoy gigabytes of high speed groundhog for less with our new $550 plan
     
  17. JosephDredd Gold Belt

    Joined:
    May 29, 2013
    Messages:
    21,006
    Likes Received:
    0
    I've made some powerful enemies.
     
  18. ToxicShocker Red Belt

    Joined:
    May 14, 2009
    Messages:
    9,515
    Likes Received:
    1,102
    Location:
    Continue without supporting us
    If you are using fiber optic. Go out and disconnect the backup power supply transformer that powers the unit. Then open fiber optic terminal box and disconnect the 12v battery thats inside. Wait a few minutes and reconnect the two powers.

    It helps to have a friendly neighbor who can tell you if their internet works, and its just yours.
     
  19. Ottawaguy Gold Belt

    Joined:
    Oct 6, 2008
    Messages:
    20,933
    Likes Received:
    2,241
    Location:
    On my bike, or gone fishing
    Yeah i’t almost impossible to talk to humans with many big companies. Customer service was one of the first casualties in the race to the bottom.
     
  20. JosephDredd Gold Belt

    Joined:
    May 29, 2013
    Messages:
    21,006
    Likes Received:
    0
    Regular cable.
     

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.