I received an unsolicited piece of mail from a furniture company a week back and in it the sales person says "I have set aside next Tuesday at 10am to speak to you about our offerings and will be calling you to discuss".
I never paid attention to it as I had never met or talked to this sales, rep nor their company and was not looking for office furniture.
Anyway I forget it about and on Tuesday this week our office secretary comes and interrupts us in an internal meeting telling me that my 10am Call that I had scheduled is on hold. I have no recollection of setting up a call but do not want to leave someone hanging if I did so I excuse myself. When i take the call it is the furniture guy. Flustered I immediately tell him I do not appreciate this tactic and he should not have told the secretary I had scheduled this call when I did not. I state I find this approach very unprofessional and do not appreciate it.
He immediately gets defensive and states he notified me he would be calling and at this time and if I did not want to speak then I should have contacted him back and let him know.
I told him I am under no obligation to reply in any manner to any of the unsolicited mail, emails or calls I get and that there should be no assumption that anyone needs to call you back to tell you they are not interested. I told him his approach was presumptive and obnoxious.
He then said 'he respects my opinion but I am wrong' and then hung up.
What say you sherbro's? Is this type of sales approach acceptable? I literally get dozens of unsolicited contacts a week. Should they all take this tact it cold require me spending hours a week contacting them to say I am not interested and to cancel the expected call.
I was going to fill the phone receiver with upper cuts had he not hung up on me.