Ah the bs American "I'm the paying customer attitude". Look, everyone instructor I've know is jiujitsu first, business second. They want to see their students get better, putting in extra time to answer questions before/after class, during open mat, etc. If it were a business like you describe, they'd say "fuck you, $100/hr private". Also, I can't think of one instance where a student has approached the instructor/owner and tried to make other arrangements for payment if they're in a situation. Again, doesn't sound quite like the business environment you describe.
I understand every gym isn't for everybody, that's what trial periods are for, but you have guys switching gyms 2-3 times by the time they're a purple. Maybe they should take a good, long, hard look as to why they can't seem to settle in anywhere.
This has nothing to do with GG, he switched once and I'm sure he has his reasons, he's been in the game a while and he knows the deal. I'm talking about the chronic lower belt gym hoppers who blame everyone else for their inability to 'fit in' anywhere.