Because this is where we're at as a society. People can't accept 'no' and just go somewhere else. They have to get the government involved. When I worked in a gas station as a kid, one day, it was really busy and a guy pulled up front bumper to front bumper on a lady's car because his fuel tank filler was in the other side. She would have to back out so he could pull in and not risk having someone snake his turn (it was super busy and shit like that was happening already). The lady refused to back out and called 911. The cops had to come and sort it out. At the time that was outrageous, but now it's par for the course.