Yeah, to your last point, in the hospitality industry I've heard servers say "if you can afford to go out, you can afford to tip" and I think similarly the modus operandi much like the video you posted is "If you can afford to go to Vegas, you can afford to pay the $20 for a bottle water from your hotel room" etc. Profitability comes before anything, so here we are.
And well, I'm going to sound like an asshole, but here goes. I spend almost half my time abroad, and "selling one's soul" is the common default of the westerner in this day and age. I am much more (and I mean much much much more) content dealing with locals in developing nations than westerners whether they be europeans or americans or canadians.
Westerners just suck at interacting with each other these days. Chips on shoulders, arrogance, lack of manners, angry/stupid drunks, gaudiness and relentless attention whoring behaviors, all reflective of insecure people. Hook up / pick up artist culture for the sexes. There is little sense of comradery or manners amongst people. People just trying to show off their imaginary lives to out-fake other fake people it's just such a shit trap western life is engineered to these days. Worse yet, maybe there was a time where selling one's soul would be somewhat legitimately rewarding in terms of a nest egg that would be built, but now it seems like it is so for ever shrinking % of people.
Of course I think it sucks to be playing games with a robotic dealer, but since people are pretty useless at talking to each other in civilized or interesting manners, I can't be surprised at the move because the days of people having respectful and interesting social skills to be interacting with humans is a bit of a lost art. The ship has sailed. It's what is not mentioned in the video you posted that is very important -- is that insufferable people are being engineered to the point that folks don't value human interaction any more and are left with two options - interact with shit people, or interact with shit automation/AI.
I guess that's a big part of the reason why I haven't been back in so long and have no desire to. I'd much rather do the Bourdain / Obama style stuff: