Yes. I had paid $170 for my pair. I didn't even know I could customize the glove in such manners. If they had told me that the glove has barley no palm padding I would've asked for more. If I had known I could have padding on the hand like the heritage I would've asked for that too. I didn't know I could change the padding, making it to a punchers glove.
They didn't inform me of this and then Bill gets angry at me for asking questions he hasn't told me yet. He complains to me that it's "late" and asking me if I'm going to make an order or not. The best way to describe it is, being in a car lot, buying your first car, the salesmen wants to pressure you, and hurry you up, without trying to find out what are my needs first. I think if he would've slowed down, and asked me exactly what I wanted (ex palm padding, ribbed cuff ect.) I would've been happier with the product.
I felt like I couldn't email him to ask questions unless I was going to buy something that very instant. It's not my fault he doesn't have a website explaining all this. He's a good guy and has a great team in Pakistan. He just needs to, tell the customer EVERYTHING he offers, because from my understanding he only made custom colors, Stop acting like a car salesmen and accept any type of question without expecting a buy.