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For those of you saying the should have left cause they didn't buy anything:
The Starbucks official acknowledged that the incident is at odds with a common practice at Starbucks. The stores are “community” hubs, the official said, where people often drop in to use the WiFi or chat with friends without necessarily buying anything.
https://www.washingtonpost.com/news...nscious-bias-training/?utm_term=.ce0b33e10a44
That might refer to regular customers who might, on occasion, not buy anything. Is this a Starbucks owned store or a franchise store? How can you make money to keep the store open if nobody buys anything?