I think this thread is a great miniature display of the internet and the world in general: start a conversation with a biased statement that places all blame on one side of the argument (with thinly veiled moral judgement baked in) and not only
absolves the other of all guilt, but paints them as intrinsically incapable of accepting any responsibility. Being young doesn't give you a permanent excuse for incompetence, nor does it permit indifference or rudeness.
And as a working adult I've long ago given up the notion that higher pay will inspire greater effort. I'm fairly well paid, as are all my co-workers. The level of effort is not equal and I am forever appalled at the accepted baseline. There is is no bottomless well of money to pay workers from, no matter your company. Labor is far and away a businesses greatest expense. If you want more pay; justify it.
I can sense the angst --- absolutely and unequivocally everyone deserves a fair wage and a minimum level of respect, BUT in return workers should be expected to provide honest effort and care, as well as courtesy. Yeah, I ranted and I'm probably older than you.