It's all politics. He's on Santa's side because it's a Liberal stance and the child was white. Now, if it was a black kid sent home crying, Santa would be a racist piece of shit.
Nothing better exemplified this more than when two kids were caught in the exact same scenario, and got reprimanded for having guns in view of their camera at home during their school Skype:
White Child: "The school has the right to enforce their rules during school hours. The parents should know better!"
Black Child: "That's obviously racist."
These people are mindless drones.