More research for RoastCan and Slogan by the Sea to mull over.
This cross-sectional study evaluates the associations between the patient experience as measured by scores on the Press Ganey Outpatient Medical Practice Survey and patient-physician racial/ethnic and gender concordance.
jamanetwork.com
Objective To evaluate the associations between the patient experience as measured by scores on the Press Ganey survey and patient-physician racial/ethnic and gender concordance.
Results In total, 117 589 surveys were evaluated, corresponding to 92 238 unique patients (mean [SD] age, 57.7 [15.6] years; 37 002 men [40.1%]; 75 307 White patients [81.6%]) and 747 unique physicians (mean [SD] age 45.5 [10.6] years; 472 men [63.2%]; 533 White physicians [71.4%]). Compared with racially/ethnically concordant patient-physician dyads, discordance was associated with a lower likelihood of physicians receiving the maximum score (adjusted odds ratio [OR], 0.88; 95% CI, 0.82-0.94;
P < .001). Black (adjusted OR, 0.73; 95% CI, 0.68-0.78;
P < .001) and Asian (adjusted OR, 0.55; 95% CI, 0.50-0.60;
P < .001) patient race were both associated with lower patient experience ratings. Patient-physician gender concordance was not associated with Press Ganey scores (adjusted OR, 1.00; 95% CI, 0.96-1.04;
P = .90).
Conclusions and Relevance In this study, higher Press Ganey survey scores were associated with racial/ethnic concordance between patients and their physicians. Efforts to improve physician workforce diversity are imperative. Delivery of health care in a culturally mindful manner between racially/ethnically discordant patient-physician dyads is also essential. Furthermore, Press Ganey scores may differ by a physician’s patient demographic mix; thus, care must be taken when publicly reporting or using Press Ganey scores to evaluate physicians on an individual level.
pubmed.ncbi.nlm.nih.gov
