- Joined
- Dec 21, 2016
- Messages
- 66
- Reaction score
- 0
they should pay out, I had some money on the same outcome on a different site, they only settled it a week or so ago. they may just be verifying the result from there sources, unfortunately books can take a month of sundays to update stuff like this. keep onto them about it, maybe ask on sportsbookreview for more info as I'm unfamiliar with bookmaker, they may be able to help you more.
don't worry about them closing your account over this, you have done nothing to prompt them to do this. it helps a lot to be polite in the emails/chat transcripts, despite how useless books can be and how unethical they are, I have gotten a lot of problems solved just from being patient and nice (maybe acting a little dumb too hah), I think some books have incentives for the live chat agents to get positive feedback for some sort of bonus, or at least it seems like that at times.
They did end up fixing it yesterday. My biggest issue was that they had settled it as a loss the night of so I felt like if I didn't stay on them it would just remain that way. Do they just end up losing both sides of the bet in situations like this or do they go and take back money they paid out to Trump not 44%-46%?
Either way, I cashed out and will be just using 5dimes going forward. Just an infuriating experience for what was ultimately a small amount of money.