I escaped this shit a couple of months ago.
I was staying in a studio property with my missus over seven years and the rent went up from £750, to £800, to £850, to £950 and in the last contract, £995 a month. The flat is probably worth about £160,000.
There was no maintenance on the property at all, the inspections were shit and a few years in, they stopped replacing things, like the shower wall bracket and the carbon monoxide alarm. There were also mould issues due to no proper ventilation or extraction fans. Had issues with birds and trees over my car park space too.
I moved out a few months ago and I own my own home. Stupid cunt who runs the estate agent kept saying "leave it exactly as you left it" and requested that I get a professional clean. I got the clean, but the cleaner botched it and exposed previously hidden things. I have the keys in anyway, explained the situation and left.
I knew there were going to be deductions, and the estate agent has a bit of a go, but so far I've heard absolutely nothing about my deposit a month in.
I know that she is a shark, they all are. She was asking questions about my new place and indirectly making comments about the general town, trying to figure out exactly where I am.
I also had to deal with an estate agent come round, who was rude and then started asking questions about my job and my pay scale. Renewal time comes up and my monthly rent had been risen by £100.
I'm torn between letting them keep the £1,100, though I'd expect about half of that back, and cutting them out entirely, or keep pushing on trying to get it back. I've already pushed past it all in savings, I can save quite well. It's about what is right, though, or just cutting them out and moving on stress free.
Buy-to-Let preys on the vulnerable in this society. It's disgusting.