Seeing as you mentioned Panago, I will assume you are in Canada. And you are right, the Dominos here is truly atrocious. Just god awful. However, in the states they completely changed their pizza a few years ago. Here, they did not. I haven't had it in America since the change, but some people seem to think that it is improved from what they used to serve.
As for online ordering, I find it can be annoying. At my house we often order from Pizza Hut. Not because we love it, but it happens to be the only place that everyone in my house can tolerate. And on Saturdays their central calling centre is often really busy so they keep playing a message encouraging you to order online. But that has its own problems.
For example I have set up an account then forgot the password. Which meant doing it all over again. Also their system doesn't seem to be mobile friendly. So if I order a stock pizzas like Meat Lover while on my iPad, it's ok. But if I try to add toppings to a plain pizza it doesn't register my order. Also it can be difficult to figure out the best deal as any discounted price isn't displayed until you are finishing the order.
There was another place I ordered from online and I got 2 large pizzas for $32. When I went to pick it up I saw a sign saying they had a special, 3 mediums for $24. If I had known I would have gotten that deal. I have given up on online orders.