Reports about bad ads should include the following:

1. Location/Country
2. Device
3. Browser
4. Company/product of ad.
5. A screen shot if possible,
6. Brief description of how the ad is a problem.
7. Page/Pages affected
8. Date and Time of occurrence.

Refer to the instructions for your device on how to take screen shots

Can only log in from one device/browser

Discussion in 'Support' started by SharkBoy, Dec 28, 2012.

  1. SharkBoy

    SharkBoy Red Belt

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    What up Sherdog,

    I think I've been a pretty good member the few years I've been here. Was wondering why I can't log in on any other browser or device.

    This browser (firefox) is the only one I can log in from, the others ask me to repeat time and time again, despite putting in the correct password and username.

    The biggest problem is that I can't post from my iphone:icon_cry2
     
  2. absous7

    absous7 <img src="http://i53.tinypic.com/14j7xmo.gif"> Platinum Member

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    Id recommend clearing cache/history/cookies, and a re-try Sir!
     
  3. SharkBoy

    SharkBoy Red Belt

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    thanks good sir, I have tried that, but it doesn't help :icon_neut
     
  4. Fury

    Fury in the flicker Senior Moderator

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    What sort of error do you get? As someone logged in from well, not firefox, I am guessing it is something on your end. Any other info you could provide would be helpful.
     
  5. Departed

    Departed Silver Belt

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    I get it the first time I try to log in on Firefox with the password saved, but remember me unchecked. It's almost like FF doesn't call up the password right. Never happens on Ubuntu/chromium and Android/browser
     
  6. Nostromo

    Nostromo Guest

    Odd, you and the TS are experiencing the opposite problem with your browsers.
     
  7. Departed

    Departed Silver Belt

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    Every other login attempt works with the saved password, just not the first one. I can't be arsed doing anything about it tbh, it's no big deal.
     
  8. SharkBoy

    SharkBoy Red Belt

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    no, it's any other browser on any other device beside this one that I am logged in now (Firefox)

    I have a saved log in on this computer with this browser, but this is the only one I can access my sherdog account with.

    If I try to access via Safari on my iphone, it tells me I put in the wrong password (but it's not!)

    and that same problem happens if I try to log in on my computer via another browser, or any other computer for that matter.

    Not sure why, but I am using the correct Name and Login password!

    thanks for any help you can give me
     
  9. Fury

    Fury in the flicker Senior Moderator

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    I would do a password reset. Just make sure you still have access to whatever email is tied to this account.

    Just click the "here" on the incorrect login screen.
     

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