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Weird thing that happened to me this week (long yes, but oh well):
I was at my favorite restaurant/coffeehouse i go to once a week with a friend. We got this one server who's always unfriendly. We have the food and our server says shes cut from the floor and will leave us the check. She also says she was TOLD we didnt leave her a tip 2 weeks before when she was cut from the floor and left before we paid. Thing is, we ALWAYS leave around $10 tip on $25 bills. And we left it on a CREDIT CARD. So how is it possible she didnt get it..?
We tell her we can get our credit card statement to prove we had. She says dont worry about it. We felt bad and gave her a $30 tip. She left but then we wondered how this all didnt make sense. Restaursnts use POS systems.. woukdnt the drawer have been $10 over..? We went to the counter and asked for the manager. Manager seemee knowledgable of the whole sitiation so i guess it was all discussed prior unbeknownst to me and my friend. The manager seemed shifty but explained how the server didnt put in her ID when she took the table so it didnt give her the tip. So i guess the $10 got swallowed by the restaurant sales at the end of the day..? Still not sure what she was saying. She also said the server was cut from the floor THIS day but jumped at the chance to serve us when we came in. So why would that server want to take our table when shes ready to leave if she thought we were "non-tippers?" So i statt thinking this bitch dod it to fuck with our food as revenge.. orrrr maybe she knew something weird was going on with her tips and coukd use it as an opportunity to bring it up with us if she served us to find out if we had really left a tip..? The manager also said no one told the server we didnt tip (contradicts what the server said).
So this means one of 2 people were lying: the server either made up that someome told her we didnt tip to shake us down for more money.. or, if she was telling the truth, then someome told her we didnt tip to steal the money from her and thus throw us under the bus as desdbeats.
I emailed the owner asking for an explaination and he basically apologized a lot and offered a credit. Said its wrong for servers to ever bring up tips at all. Said he didnt think our food would be messed with because they have cooks (though servers make the coffees i think). And he said "i guess the manager explained it poorly how the tip was gone." But he didnt explain shit either even though i asked him to. I replied back asking for an explaination but havent heard anything more so i guess hes done answering.
Its just all bullshit because we are always extra good tippers and im annoyed this happened at my favorite place. We're not going back now anymore because i feel now we'll forever be looked at as "those people." I also feel who ever lied about the tip shoukdve been fired. Just wanted to vent.
I was at my favorite restaurant/coffeehouse i go to once a week with a friend. We got this one server who's always unfriendly. We have the food and our server says shes cut from the floor and will leave us the check. She also says she was TOLD we didnt leave her a tip 2 weeks before when she was cut from the floor and left before we paid. Thing is, we ALWAYS leave around $10 tip on $25 bills. And we left it on a CREDIT CARD. So how is it possible she didnt get it..?
We tell her we can get our credit card statement to prove we had. She says dont worry about it. We felt bad and gave her a $30 tip. She left but then we wondered how this all didnt make sense. Restaursnts use POS systems.. woukdnt the drawer have been $10 over..? We went to the counter and asked for the manager. Manager seemee knowledgable of the whole sitiation so i guess it was all discussed prior unbeknownst to me and my friend. The manager seemed shifty but explained how the server didnt put in her ID when she took the table so it didnt give her the tip. So i guess the $10 got swallowed by the restaurant sales at the end of the day..? Still not sure what she was saying. She also said the server was cut from the floor THIS day but jumped at the chance to serve us when we came in. So why would that server want to take our table when shes ready to leave if she thought we were "non-tippers?" So i statt thinking this bitch dod it to fuck with our food as revenge.. orrrr maybe she knew something weird was going on with her tips and coukd use it as an opportunity to bring it up with us if she served us to find out if we had really left a tip..? The manager also said no one told the server we didnt tip (contradicts what the server said).
So this means one of 2 people were lying: the server either made up that someome told her we didnt tip to shake us down for more money.. or, if she was telling the truth, then someome told her we didnt tip to steal the money from her and thus throw us under the bus as desdbeats.
I emailed the owner asking for an explaination and he basically apologized a lot and offered a credit. Said its wrong for servers to ever bring up tips at all. Said he didnt think our food would be messed with because they have cooks (though servers make the coffees i think). And he said "i guess the manager explained it poorly how the tip was gone." But he didnt explain shit either even though i asked him to. I replied back asking for an explaination but havent heard anything more so i guess hes done answering.
Its just all bullshit because we are always extra good tippers and im annoyed this happened at my favorite place. We're not going back now anymore because i feel now we'll forever be looked at as "those people." I also feel who ever lied about the tip shoukdve been fired. Just wanted to vent.