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- Sep 24, 2007
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Can you not just unilaterally cancel the subscription with your bank or credit card provider?
Ding ding ding.
Don't get me wrong, companies that do this shit and make people jump through hoops and be put on hold forever to cancel absolutely suck ass.
But to anyone who might deal with this: always put these subscription based things on a credit card and not bank withdrawal. Way easier to deal with disputing CC charges than trying to get a refund into your bank account.
If you call to cancel, get the person's full name that you talk to. Tell them that if they don't cancel your subscription effective immediately, you'll simply claim fraud to your CC company if they attempt to charge you and that you're documenting the call.
I've had this type thing happen a couple times over the years. Once, they did try still charging me. Called Amex, told them what happened, they cancelled the charge. Took less than 5 minutes and the shady company (was for internet security iirc) didn't try it again.