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- Feb 1, 2009
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I've had this laptop with Windows 10 for a couple of months now and I was just getting used to it and thinking it might not be too bad. Last week I was using the touch pad and the screen image turned 90 degrees. I couldn't figure out how I turned it so I had to look up how to turn it. Its fun to use the touch pad when it's 90 degrees different than the screen. I found two ways to rotate the view but none of them used the touch pad so I still don't know how it happened in the first place.
Today, I turned the computer on, entered my password and couldn't get in. Interestingly enough it showed a website to contact which I couldn't because I couldn't use the computer. My other 2 were stolen so I only have one and I couldn't look up what to do. Since it's new, I looked at the paperwork for a tech support phone number but Toshiba only lists a website. They did have a number to order accessories so I called that and they got me to tech support. Apparently this is a problem with Windows 10 because they had a procedure to reset the program. I assumed it would just be a password reset but it wasn't. It took about 40 minutes for Windows to reset and my password worked again.
What other problems do I have to look forward to?
Today, I turned the computer on, entered my password and couldn't get in. Interestingly enough it showed a website to contact which I couldn't because I couldn't use the computer. My other 2 were stolen so I only have one and I couldn't look up what to do. Since it's new, I looked at the paperwork for a tech support phone number but Toshiba only lists a website. They did have a number to order accessories so I called that and they got me to tech support. Apparently this is a problem with Windows 10 because they had a procedure to reset the program. I assumed it would just be a password reset but it wasn't. It took about 40 minutes for Windows to reset and my password worked again.
What other problems do I have to look forward to?