I used to work in fast food and customer service and I as well as co-workers gave an effort to be friendly. Now a days, its none existant. I have two example: 1. I was at a fast food place and they screwed up my order which is fine but then when they I pointed it out, they got upset humming and hawing meanwhile the dude had a goddamn head phone around his neck while working as cashier. Dude was a young kid but acted/assumed the posture of a beaten down by life 50 year old. 2. I was at the library looking for some books and I asked where the marketing section is and the response "ugh, is it really that hard to find" WTF!!! How the fuck do these people expect to progress in life?