PC Valve has updated Steam Subscriber Agreement

mixmastermo

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From the announcement:

We’ve eliminated the requirement that disputes be resolved by individual arbitration. As always, we encourage you to contact Steam Support when you have any issues, as that will nearly always be the best way to reach a solution. But if that doesn’t work, the updated SSA now provides that any disputes are to go forward in court instead of arbitration. We’ve also removed the class action waiver, as well as the cost and fee-shifting provisions, that were in prior versions of the SSA.

For many of our customers (including the ones living in the EU and UK, Australia, New Zealand, and Quebec), these updates have limited impact as the arbitration rules did not apply to them even before the update.


Disputes are to go to court instead of arbitration. Anyone have any insight on this? Did they get hosed in arbitration recently?

I have no issues with buying my games through Epic btw...
 
This is a good thing. Binding arbitration is a terrible system.

This is a great documentary the second half deal largely with binding arbitration.

 
Anyone have any insight on this? Did they get hosed in arbitration recently?

Having dispute avenues vary from country to country is something they probably wanted to do away with. Steam(expect China) is run universally across regions and its countries. Consumer protection laws that apply to a specific country is typically applied to all Steam users.
 
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