Storm Kimonos customer service and T2

Discussion in 'Gear & Equipment Discussion' started by Foppa21, Jan 17, 2013.

  1. Foppa21

    Foppa21 Black Belt

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    Hi guys,

    Has anyone had any success contacting Sotrm customer service in the last month or so?

    I received a T2 as a gift for Christmas. I wore it last week and after like 2 washes, the thread on the collar has split (I can see the foam). I've emailed them (via website contact us button) and have yet to receive a reply.

    Anyone had the same issues?
     
  2. BigCP84**

    BigCP84** There are no absolutes!

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    it would probly be easier just to contact the place it was purchased from.
     
  3. Foppa21

    Foppa21 Black Belt

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    My friend asserts that he bought it straight from Storm. If push comes to shove, I'll ask for a proof of purchase, but as it's a gift, I'm happy with what was given to me and well don't want to know how much they paid for it etc
     
  4. TheBJJProfessor

    TheBJJProfessor Brown Belt

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    i think in threads here we've gotten a mixed mag of responses as to their customer service
     
  5. ro1em0de1

    ro1em0de1 Yurple Belt

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    Take it to a tailor they can fix it right up
     
  6. Foppa21

    Foppa21 Black Belt

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    Could do. But paying to fix up something that's essentially brand new?
     

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