Storm Kimonos customer service and T2

[Foppa21]

Hi guys,

Has anyone had any success contacting Sotrm customer service in the last month or so?

I received a T2 as a gift for Christmas. I wore it last week and after like 2 washes, the thread on the collar has split (I can see the foam). I've emailed them (via website contact us button) and have yet to receive a reply.

Anyone had the same issues?

 

[BigCP84**]

it would probly be easier just to contact the place it was purchased from.

 

[Foppa21]

My friend asserts that he bought it straight from Storm. If push comes to shove, I'll ask for a proof of purchase, but as it's a gift, I'm happy with what was given to me and well don't want to know how much they paid for it etc

 

[TheBJJProfessor]

i think in threads here we've gotten a mixed mag of responses as to their customer service

 

[ro1em0de1]

Take it to a tailor they can fix it right up

 

[Foppa21]

Could do. But paying to fix up something that's essentially brand new?