I fix computers for a living and we got someone who was hit by a scammer. Laptop was dropped off and about 20 minutes after the person left I saw the dude remote in, took all the icons on the desktop and put them in the trash, he then proceeded to make it so the recycle bin was gone from the desktop, Made the start menu invisible, changed the background to one that said the laptop was infected, opened up notepad and wrote in broken English that if the person wants their files back they better pay to remove the virus. Right after that was typed up. I typed below that you need to work on your English and immediately disconnected the ethernet from the laptop. Removed the remote software and put everything back the way it was. Found out later from the coworker who checked it in that the husband and wife already gave the dude $1,000.