Resolved Name Change affecting mobile accessibility

[Yoricks Wisdom]

I slightly altered my name and now neither my new or old name is recognized when I try to post on my phone.

Is there some type of delay with the system updating my name perhaps?

Thanks!

 

[Kowboy On Sherdog]

Looks good to me. Are you still having problems?

 

[Yoricks Wisdom]

yea, neither name 'recognized.'
Yorick the Wiser or Yorick's Wisdom

 

[JayPettryMMA]

@Yorick's Wisdom If I can tag you like I am doing just now, the system appears to be working properly. If you could take a screenshot of the error we'll look into it.

 

[Kowboy On Sherdog]

That's weird . I can tag you under the new name. Have you tried exiting Sherdog , clearing cookies, etc?

@Yorick's Wisdom

 

[Yoricks Wisdom]

yea, weird.
'requested name not found.'

worked fine under my old name.
I'll try to clear it up somehow.
Not the end of the world if I'm limited to posting on my PC really.
Thanks.

 

[Kowboy On Sherdog]

yea, weird.
'requested name not found.'

worked fine under my old name.
I'll try to clear it up somehow.
Not the end of the world if I'm limited to posting on my PC really.
Thanks.

Like Jay mentioned. If you could post a screen shot of this error.

Thanks and sorry about the inconvenience.

 

[Yoricks Wisdom]

No problem, works fine if I log in using my email.
Thanks, guys.

 

[Kowboy On Sherdog]

No problem, works fine if I log in using my email.
Thanks, guys.

If you wouldn't mind suppling a screen shot of the email too , sensitive info blurred. It could be a huge help.

@Valhoven

 

[Yoricks Wisdom]

Hm, I’ll try bud.

 

[Valhoven]

OK, bud.

Jay and Kowboy above successfully tagging you shows the handle is recognised by the system.

My left-field idea is you've used a character in your username field that was in previous software iterations illicit, resulting in a hiccough between system frontend and backend.

To rule this out, I reinserted the empty space you had between words in handle but removed the apostrophe.

Can you try logging in now by your handle and not email, please?

@Yoricks Wisdom

 

[Yoricks Wisdom]

Genius!
Damned apostrophe.

All good.
Thanks for your effort fellas.