MMARINGREPORT *warning* Complaint Thread

Encry

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I ordered a pair of there $19 sprawls on Nov. 13th vai PayPal and i got an email on the 19th saying they are shipping them out that day. I've yet to recieve them but when I emailed them on nov. 29th asking where the shorts were. They responded on Dec. 2 saying they sent them and that if I didn't get them by Dec. 4th they would send them again. I emailed yesterday Dec. 5th to say "Still no shorts". I've read a couple mixed reviews about them but reviews on them are scarce. I'll update you guys on the status.


Encry
 
Are you sure it wasn't just a problem with the shipping company not being able to find your top secret underground bunker?
 
one of the problems is that a friend writes for them and the owner knows we are friends so I'm hesitant to ask for a refund cuz i dont want to look like an asshole.

encry
 
Encry said:
one of the problems is that a friend writes for them and the owner knows we are friends so I'm hesitant to ask for a refund cuz i dont want to look like an asshole.

encry

best way to figure out if it's mmaringreports problem or the shipping is to get the tracking number and find out.
 
in their defense....i ordered a pair of shoot fight gloves from there...and i got them and used them for about 2 weeks and the white color started to come off the leather...i took pictures and they sent me a brand new pair and told me to keep the other ones....
 
Gameongamecock, that's cool, I'm gonna give them the benefit of the doubt and wait and see what happens. thanks for our input makes me feel a little better
 
in addition to that...i ordered my first pair of sprawl shorts from their (wasnt aware of the sprawl website)...and i didnt know what size to get..so they sent me two..and told me to send the other ones back that didnt fit...
all in all
they have some pretty dang good service IMO
 
-Update - Because of the responses of this thread I sent an email requesting the tracking number. Just got an email from them stating the following -

Hey Encry

I will send out your product again today. I don't know what happened but I will send you a tracking number for your new package by tomorrow.
I apologize for the delay but I will make sure to take care of it asap.
 
I seriously don't think they sent it out the first time. Why couldn't they provide you with a tracking number for the first package?
 
good question? I think the guy is just extremely busy, but we'll see
 
Update, I just got one of the packages today. He gave me a free camo Shoot shirt. He also provided me with two tracking numbers. One for the original package and one for the second package(the one I got today). It turns out that he did send the packages when he said he did. The first package is stuck in transit purgatory or being held at customs, it doesn't say. But it turns out that canadian postal service isn't very fast. Bottom line is this guy is real cool and I will definately order from them again. Thanks
P.s. these Sprawls are beautiful
Encry
 

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