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- Jun 13, 2015
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Customer service is dead
Went to Home Depot with the Father in law cause the wife couldn't reach the bottom of the new washing machine, so we had to get two pieces of wood to finish a platform.
We needed a 2x6 and in the pile of 2x6s we had to dig through to get a good piece. Cause every piece these days is crooked or bent or not straight. After a while we finally found the right one and set it on top of the pile, sitting on the edge of the container with the wood to pick up in a minute.
Couldn't find the other piece we needed a 5/8th inch thick piece and asked an employee - he said follow me outside! And so he walked ahead of us and on the way with one hand he flipped the piece we so carefully chose back into the pile. My father in law was pissed and swore and we had to dig through it again while the guy was ridiculously far away yelling "FOLLOW ME!!" and my Father in law was like "When we're good and fuckin ready"
So I go outside to follow him and he's gone, nowhere to be seen and I look over and he's coming back in with the piece. Hands it to the cashier and disappears.
So she gets the scanner out and is walking around ... no barcode .... on any part of the wood he brought. We all see there is no bar code. So she measures the wood on a wall measuring thing and says 8 feet.
The guy shows up and she said very nicely - "Theres no code on this, do you have a code?"
He said "It DOES have a barcode!!"
She said "No sorry, I checked, it doesn't"
And he is right nasty and is like "I grabbed that piece of wood myself with a bar code on it, I KNOW there's a bar code on it!!"
And he looks over the piece of wood in front of her and us and says" Ok, there IS no barcode on this"
Even thought she told him that!
So he stumbles around to get a book of codes and is like "How long is it!??"
And she says "8 feet" cause we all saw her measure it/
Then he does the most fucked up thing ever, he grabs the piece of wood, holds it up in front of him self and looks it over and goes "Ok, it's 8 feet"
At this point we looked at the cashier and the cashier even gave a look like "Yeah that guy is fucked" But the best was the look my Wife's Dad gave to the guy, right in front of his face
Anyway - what a fucked up experience.
If I had time I would have talked to the manager to say what a piece of shit employee that was.
Who likes wood
Went to Home Depot with the Father in law cause the wife couldn't reach the bottom of the new washing machine, so we had to get two pieces of wood to finish a platform.
We needed a 2x6 and in the pile of 2x6s we had to dig through to get a good piece. Cause every piece these days is crooked or bent or not straight. After a while we finally found the right one and set it on top of the pile, sitting on the edge of the container with the wood to pick up in a minute.
Couldn't find the other piece we needed a 5/8th inch thick piece and asked an employee - he said follow me outside! And so he walked ahead of us and on the way with one hand he flipped the piece we so carefully chose back into the pile. My father in law was pissed and swore and we had to dig through it again while the guy was ridiculously far away yelling "FOLLOW ME!!" and my Father in law was like "When we're good and fuckin ready"
So I go outside to follow him and he's gone, nowhere to be seen and I look over and he's coming back in with the piece. Hands it to the cashier and disappears.
So she gets the scanner out and is walking around ... no barcode .... on any part of the wood he brought. We all see there is no bar code. So she measures the wood on a wall measuring thing and says 8 feet.
The guy shows up and she said very nicely - "Theres no code on this, do you have a code?"
He said "It DOES have a barcode!!"
She said "No sorry, I checked, it doesn't"
And he is right nasty and is like "I grabbed that piece of wood myself with a bar code on it, I KNOW there's a bar code on it!!"
And he looks over the piece of wood in front of her and us and says" Ok, there IS no barcode on this"
Even thought she told him that!
So he stumbles around to get a book of codes and is like "How long is it!??"
And she says "8 feet" cause we all saw her measure it/
Then he does the most fucked up thing ever, he grabs the piece of wood, holds it up in front of him self and looks it over and goes "Ok, it's 8 feet"
At this point we looked at the cashier and the cashier even gave a look like "Yeah that guy is fucked" But the best was the look my Wife's Dad gave to the guy, right in front of his face
Anyway - what a fucked up experience.
If I had time I would have talked to the manager to say what a piece of shit employee that was.
Who likes wood
