- Joined
- May 17, 2005
- Messages
- 28,630
- Reaction score
- 30
Nobody has really touched on this, but how about how the owner of the gym doesn't seem so concerned that he has a fraud instructor?
I get that he is probably scared and in defense mode for his business, but he was more about "what do I need to do to get you to accept this fraud", than "what do I need to do to make up for this mistake and get rid of this guy".
Dude you don't know comes into your gym and accuses your instructor of being a fraud off of one roll that you didn't even witness and you expect him to do what? Completely believe this dude you have never met or spoke with!?
I think he handled it fine, "ok, what do I need to get to show he is legit". Pretty good question if you ask me.
Customer has an issue, you address it and find out what would be needed to resolve it...... Or you just kick your I structor out straight away for getting tapped x3 and questioned.