Did anyone get the GracieMag/Storm gi promo deal?

Discussion in 'Grappling Technique' started by joshv5.0, Dec 22, 2012.

  1. joshv5.0

    joshv5.0 BJJ Revolution Team

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    Did anyone get the GracieMag/Storm gi promo deal? Because after emailing Storm constantly and paying for shipping on the gi I still haven't received the gi yet or even a response to my emails . I am about done dealing with Storm's horrible customer service and I am going to contact GracieMag to cancel my order. I would like to know if I'm alone on this or if it has happened to others.
     
  2. stimbox

    stimbox Orange Belt

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    Check your spam folder. Maybe their emails got bulked.
    I got my free gi no problem. Storm's customer service was was really good.
     
  3. TheSubmissionCh

    TheSubmissionCh Green Belt

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    I could not get my order in with enough time to get the additional discount because I was not that attentive to it, but I'd be interested to know as well. Maybe they ran out of kimonos or are not working this late in the year. - E
     
  4. AzRich75

    AzRich75 Purple Belt

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    One of the guys in my class got one as well.
     
  5. bearcat4

    bearcat4 Orange Belt

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    I ordered it as well, emailed them 3 times and finally got an email back yesterday about the reasoning for the delay:

    "Thank you for your E-Mail and we apologise for the delay in responding. We are unfortunately behind schedule due to Christmas order processing, and also unfortunately there was a labour strike at the LA Port so this has impacted our delivery schedule to our valued clients by approximately two weeks. "
     
  6. Einarr

    Einarr Banned Banned

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    Free gi?
     
  7. mat worm

    mat worm Yellow Belt

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    Did it come with the horrible patches sewn on or did the patches come seperately?
     
  8. Oliver Geddes

    Oliver Geddes Amateur Fighter

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    Free Storm gi with Graciemag subscription.
     
  9. stimbox

    stimbox Orange Belt

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    Horrible patch was separate.
     
  10. The Thrill

    The Thrill Blue Belt

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    damn i probably would have got it if i knew that,that ugly ass patch really held me up haha
     
  11. portland

    portland Green Belt

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    damnit i wish i would have knew about this
     
  12. BeRGLeZ

    BeRGLeZ Ramenbowl

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    !!!!

    I have been waiting nearly a month now. It's like two weeks in-between replies and my last was instant; I was advised I would receive a paypal invoice to confirm my gi-order.

    This is RIDICULOUS!
     
  13. joshv5.0

    joshv5.0 BJJ Revolution Team

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    I hear ya boss. I am about to file a dispute with my credit card.
     
  14. TheSubmissionCh

    TheSubmissionCh Green Belt

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    What would you specifically dispute? The S&H charge or Gracie subscription and S&H charge. - E
     
  15. BeRGLeZ

    BeRGLeZ Ramenbowl

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    Pretty disappointed.
    Terrible service.

    Think I will contact GracieMag.com and cancel my subscription/order - it's $200+ I could invest into something more worthwhile.
     
  16. Toastytoy

    Toastytoy Brown Belt

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    a couple guys at my gym got it, i havent heard any complaints
     
  17. jaystorm

    jaystorm Yellow Belt

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    I was received this same email response on the 21st, after I emailed them once. I made the paypal payment on the 6th. Does anyone know if this labor strike is still going on or if it's been resolved? I don't mind waiting, just wish they would be more proactive in contacting their customers.
     
  18. BeRGLeZ

    BeRGLeZ Ramenbowl

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    I haven't received anything thus far; made all the necessary payments, etc.

    Feels like I have been scammed.
     
  19. BJJ Coffee Drinker

    BJJ Coffee Drinker Amateur Fighter

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    I just ordered this 2 days ago. I hope I did not make a mistake
     
    Last edited: Jan 2, 2013
  20. jaystorm

    jaystorm Yellow Belt

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    I only received the email, from a Carol Chan, after I had emailed Kimiko at Storm customer service that I had made the shipping payment but received no confirmation or tracking info. I have not received any further updates since 12/6/12. No clue if there is still a labor issue at the ports. It definitely sucks, but as I stated previously, I was fine with waiting some time for it; sort of like the gi pre orders that always take longer than estimated to arrive from overseas.
    I haven't received my Gracie Mag subscription either!!
     

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