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Credit card overpayment & dealing w/ IBJJF

Discussion in 'Grappling Technique' started by davejitsu, May 29, 2008.

  1. davejitsu

    davejitsu Purple Belt

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    Anyone have experience dealing with getting an overpayment back from any of their events?

    I was registrating for Mundials and it keep saying there was an error on the credit card, because I had failed to put in the card number. Which was wrong in itself, since I had done so. Anyways, after three errors I checked my email just to be sure that it was an error and sure enough they had charged me three times. I asked them an email question about an upcoming event like three months ago and never got a response, so I am a little pissed right now. I am not hurting fo the money, but what is right is right.
     
  2. Deloitte

    Deloitte Blue Belt

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    E-mail again, or call? Is a phone number available?
     
  3. Sherdog_Mutt

    Sherdog_Mutt Purple Belt

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    I've been trying to get a refund on my Mundials registration fees for 2 weeks now. Good luck! I'm contemplating calling my credit card and having them deal with this.
     
  4. Jimmy Cerra

    Jimmy Cerra Amateur Fighter

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    Post a message on NHBGear.com/forum . There are a lot of IBJJF competitors and refs there who may know who to talk to. I do suggest calling them and writing them a few emails. If you don't get a response in a week (email & call a few times if you get no response), I suggest talking to your credit card company then reporting them to the appropriate Government organization for fraud.
     
  5. Meegle818

    Meegle818 Blue Belt

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    I don't know if i would go that far, at least not yeat. It seems to me like there is some registration problem with the computer system they have. I would prob post where frodo says and call constantly. I hope it's not some kid at IBJJF screwing with people's CC numbers, but i doubt that
     
  6. anaconda

    anaconda Full of sound and fury, signifying nothing.

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    A lot of times the credit card payments go through initially, but then are reversed later on (for example if you put the wrong zip code you will get charged but it will be reversed later).

    Anyway, I agree that calling is the best option, ASAP before they get too busy.
     
  7. davejitsu

    davejitsu Purple Belt

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    I would call but the number is in Brazil, so I have to wait until my wife comes home. I don't speak Portuguese, but she does...so hopefully I can get some quick resolve. Like I said, they still haven't answered me about the Asian Open.
     
  8. green_machine

    green_machine Orange Belt

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    I don't think what Frodo suggested is too drastic. Maybe not the fraud thing, but you definitely need to dispute the charges. If it's been a few months and they haven't gotten back to you then you need to take some initiative. Report it to your credit card company and say that you got charged three times instead of once. They will go through the appropriate channels and contact the biller's collection company and try to get your refund back. Alot of times the organization running the tournament doesn't necessarily deal with collecting and managing the funds, they hire another agency or company to do it, so your credit card company will know who exactly sent the charge.
     
  9. Zankou

    Zankou Bringing peace and love Staff Member Senior Moderator

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    I'm proud to say I've done a fair bit of litigation in the area of credit card transactions, and know a lot about how it works.

    Basically you need to go to your credit card issuer, state that the transactions were unauthorized and erroneous, and demand that they get reversed. This generates what is called a "chargeback." There is about a six-month standard window when an acquiring bank (the bank that the company receiving credit card payments) maintains reserves in order to handle these chargebacks. Depending on the transaction type, most merchants routinely generate 1% or so in chargebacks. This is standard procedure.

    I've never dealt with this at the consumer level (I only worked on battles between the banks and issuers etc), but I believe the issuing bank has some sort of arbitration protocol for handling the chargebacks if the acquiring side disputes them.

    Dealing with the IBJFF is probably a waste of time IMHO.
     
  10. davejitsu

    davejitsu Purple Belt

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  11. ahcshon

    ahcshon Purple Belt

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  12. ahcshon

    ahcshon Purple Belt

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  13. ahcshon

    ahcshon Purple Belt

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  14. ShanghaiBJJ

    ShanghaiBJJ Brown Belt

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    Zankou knows everything.

    Good BJJ advice.

    Now solid legal advice.

    Zankou, you anything about women???? Always need advice for that.... :icon_chee
     
  15. stu3ufc**

    stu3ufc** Yoshihiro Akiyama

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    haahahahha sums up money grabbing gracie barra
     
  16. stu3ufc**

    stu3ufc** Yoshihiro Akiyama

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    aint competiton entry $100
     
  17. davejitsu

    davejitsu Purple Belt

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  18. anaconda

    anaconda Full of sound and fury, signifying nothing.

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    didnt the registration open only like a month ago?
     
  19. hocky

    hocky Blue Belt

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    go on the gracie diet,it solves all problems...porra!!!
     
  20. jiujitsuking

    jiujitsuking White Belt

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    The exact same error message happened to me. It took a very long time to load and then said there was an error entering my credit card number. For some reason though I thought I would check my email before reentering the regestration page and sure enough I had an email confirmation. The same thing would have happened to me, but for some reason (thank god) I checked my email...sorry about it man. But I am sure you were not the only person that got overcharged for this, because I almost did too.
     

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