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Computer Help

Discussion in 'Mayberry Lounge' started by BEER, Dec 21, 2016.

  1. BEER 1312 Platinum Member

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    Not sure if this is the right section. If not, please move.

    I got a kind-of-new laptop. It's a few years old but was never used. A Dell Inspiron running Windows 7 Professional (64 bit). Using it for general web browsing.

    My problem: I can't disable the "tap to click" function on the touchpad. In fact, there are no touchpad options on the computer at all.

    Now, I'm not completely dumb. I can find my way around the computer. But "touchpad" doesn't exist as far as this computer is concerned. The only options I have fall under the "mouse" category, but it has no touchpad specific options. The computer is treating the touchpad as if it were an actual mouse.

    I've googled the issue and can't find any answers that are relevant to my computer at all.

    Can anyone help solve this issue?
     
  2. Peteyandjia Saku Spring Staff Member Forum Administrator

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    Make sure it is unplugged, and turned off, and then pour water on it
     
  3. SheetsMMAfan Brown Belt

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    Can we get the exact model number? Could be some specific software that needs installed for you to be able to fully configure your trackpad.

    That, or make sure all your Windows updates are up to snuff. Check optional ones to see if any Dell mouse/trackpad software is waiting in the wings to download/install.
     
  4. TheRuthlessOne Banned Banned

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    Go into device manager and just disable the track pad

    or maybe try this video but since you dont have any options for trackpad it might not work

     
  5. marioh Red Belt

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  6. marioh Red Belt

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    goto the dell support website, type in your model number, and download/install the drivers for the trackpad.
     
  7. Ablis89 Purple Belt

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    Open Control Panel, Go to Mouse, Device Settings, Follow my screenshot

    [​IMG]
     
  8. Horse Style Gold Belt

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    Have you tried blowing into the bottom of it?
     
  9. mushishi A is a, a is a, should I save her?

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    Reformat hdd. It's the only way to be sure.
     
  10. BEER 1312 Platinum Member

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    I don't have that.

    I downloaded the touchpad driver from Dell. It now recognizes it as a touchpad, but still gives me no further options.

    [​IMG]
     
  11. Scott Parker 27 Your Mom's Box

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    Sounds like a layer 8 problem.
     
  12. marioh Red Belt

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    what model inspiron?
     
  13. marioh Red Belt

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    there should be another control panel entry for touchpad.
    also, check the system tray to see if the touchpad settings can be accessed from there.

    like the attached pic, item is circled in RED.
     

    Attached Files:

  14. Canned Tuna Silver Belt

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    Maybe uninstall operating system
     
  15. BEER 1312 Platinum Member

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    Inspiron model SNB-CPT.

    I don't have a touchpad entry in the control panel, and nothing in the system tray.
     
  16. marioh Red Belt

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    That doesn't sound like an Inspiron model number?
    Google search of that shows it's a Lenovo?
     
  17. BEER 1312 Platinum Member

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    [​IMG]

    This not what you're looking for?
     
  18. marioh Red Belt

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    go into the RUN dialogue. (windows key + R).
    type in the following: msinfo32

    you should be able to see the system model number there, right under system manufacturer on the "system summary" main page. it should say something like Inspiron 3000.


    link is listing of all inspiron models at the dell support website:
    http://www.dell.com/support/home/us/en/19/Products/laptop/inspiron_laptop
     
    Last edited: Dec 21, 2016
  19. mushishi A is a, a is a, should I save her?

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    Just use the recovery disc. You'll be amazed at how fast your computer runs after an OS reinstall.
     
  20. BEER 1312 Platinum Member

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    The computer is basically brand new. I'm not having speed issues.
     

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