My old computer at work was 7 years old I was approved for a new one but my new manager wanted to do a proper review of all it systems.
In the 6 months it took him to do the review I warned him about 10 Times it's dying. It died and we spent $1200 getting the data off it.
Working at a bank previously we had to fax certain forms. The recipient would ignore about 50% of them so I took to faxing the form and then scanning and emailing it along with the fax receipt. Got them to action about 90% without follow up and the rest got queue jumped because they had clearly fucked up.