Having xbox one internet connection issues. Need technical help plz.

Discussion in 'Video Game Forum' started by IamStryker, Jul 9, 2018.

  1. IamStryker

    IamStryker Silver Belt

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    My xbox is hardwired into my modem. Around a month back there was a storm and after it was over for some reason I was no longer connecting to the internet on my xbox. The only way it would connect again is if I hard reset my modem. I have to hard reset EVERY TIME I want to my xbox to connect to the internet. I have tried to look for fixes to this but none have worked yet. It's an annoying problem. Feel free to list suggestions. I have tried some of the more common solutions like hard resetting my xbox. No luck yet. Thanks for the help.
     
  2. OCGSC

    OCGSC Blue Belt

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    Check the cord to the modem and check your internet settings also. My shit lead to me getting team killed a lot due to connection issue with my NAtype.
     
  3. Woldog

    Woldog Boxer

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    Have you tried throwing it out and buying a new one?
     
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  4. IamStryker

    IamStryker Silver Belt

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    Not yet.
     
  5. Woldog

    Woldog Boxer

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    Let me know how it goes.

    The other thing you could do is a hard reset of your xbox, Hold the power button in while turned on for 15 seconds or however long it takes to turn off it should start flashing if I recall then turn it on and it'll clear the cache and all that jazz. It'll take like 2 mins to start back up
     
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  6. KaNesDeath

    KaNesDeath Black Belt

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    Connect to your modem directly to see if a firmware update is available. If not try factory resetting your modem. Now if this issue persists its most likely the modem was damaged from a surge during the storm. Which means you'll need to buy a new modem and or get a replacement from your ISP.
     
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  7. IamStryker

    IamStryker Silver Belt

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    You have been extremely helpful....
     
  8. IamStryker

    IamStryker Silver Belt

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    Requesting a new modem from my ISP is a good idea. I'll let you know if it works thanks.
     
  9. Steve-French

    Steve-French What A Rush!!!

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    You could try resetting the mac address witch clears the systems cache.

     
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  10. Woldog

    Woldog Boxer

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    Often if an issue cannot be fixed with a hard reset on the xbox the issue is caused by your router or your internet settings, could the storm have caused the modem to reset? Hindering its ability to connect with the ISP properly?
     
  11. Gref

    Gref Scumdog Platinum Member

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    If the storm was really bad I suppose a surge could have popped the onboard NIC. Happened to two of my computers at work last Friday.
     
  12. jefferz

    jefferz Gold Belt Platinum Member

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    Try another device like a laptop on the wired connection. If that device has the same issues, it's the modem.
    It never hurts to pick up a surge protector with ethernet built in.
     
  13. IamStryker

    IamStryker Silver Belt

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    I am almost positive that I tried that. Thanks though.
     
  14. dembonesPLUSone

    dembonesPLUSone PLUS1 CHAMPION Platinum Member

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    Sounds like your modem bit the dust.
     
  15. StabbyMcHatchet

    StabbyMcHatchet Add StabbyMcHatchet on Youtube Facebook & Twitter

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    I came in here expecting to see comments about how he should buy a PS4 or a PC. I have to say I am pleasantly surprised to see legitimate advice! haha.
     
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  16. Headkicktoleg

    Headkicktoleg Gold Belt

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    Probably a bad port on the router
     
  17. FinalConflict2005

    FinalConflict2005 Support RIZIN FF

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    I’m experiencing my XB1 randomly turning on. Is it self updating?
     
  18. vanzellam82

    vanzellam82 Silver Belt

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    Most likely.

    Go to your power settings and see if it's set to energy-saving mode or instant-on mode. If it's instant-on it will update or download anything that it's available.
     
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  19. StabbyMcHatchet

    StabbyMcHatchet Add StabbyMcHatchet on Youtube Facebook & Twitter

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    ...and it is ALWAYS listening....
     
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