Got my RMA replacement. (GTX970)

Striderxdj

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So 2 weeks ago, my screens went black. I changed out cables, tried just 1 of the monitors, tried 2 alternate monitors I have, nothing.. plugged in an older card, works fine... RIP GTX-970

After paying 20$ to send my card back to EVGA and waiting a week, got my replacement...

nVgh153.jpg

Fuck.
 
It's possible something is going on where your board is killing the card you put in it.
 
It's possible something is going on where your board is killing the card you put in it.

So its killing this specific card, but doesnt kill either a more power hungry card (R9 280x) or an older, less demanding card (gtx 560ti) both of which work perfectly fine?

I doubt it.
 
AFAIK you dont get a brand new card on RMA's, its usually something refurbished

So it looks like they sent you bad RMA, probably thing the to do is contact them and let them know
 
So 2 weeks ago, my screens went black. I changed out cables, tried just 1 of the monitors, tried 2 alternate monitors I have, nothing.. plugged in an older card, works fine... RIP GTX-970

After paying 20$ to send my card back to EVGA and waiting a week, got my replacement...

nVgh153.jpg

Fuck.
Is this the exact same issue that occurred before?

Yeah, this monitor fritz is almost always a sign of a bad GPU, so that's a riddle. Thought you had the right component dialed in.
 
have you tried booting into safe mode to see if the results are reproduced?
 
I think you're right TS. Looks like you got a bad refurb
 
have you tried booting into safe mode to see if the results are reproduced?

I get artifacting with this card in the bios screen, while windows is loading, and on the desktop as pictured.

I have wiped the drivers with DDU, tried both PCI-E slots, and it doesnt matter. Ive tried using 4 different monitors and 3 different input types (DP, DVI, HDMI) and it still gets this. I had the card for over a year in my old system with no issues, and the card worked just fine in this system for like 6 months, which is no slouch. (I5-7600K, 16gb corsair Dominator Platinum DDR5, Samsung 850 EVO SSD, Asrock Killer Z270)

I threw my R9-280X in this system and it works just fine. My old gtx560 also works just fine.

I hope they send me a 6gb 1060 instead, as some people online have received newer/better cards.
 
I get artifacting with this card in the bios screen, while windows is loading, and on the desktop as pictured.

I have wiped the drivers with DDU, tried both PCI-E slots, and it doesnt matter. Ive tried using 4 different monitors and 3 different input types (DP, DVI, HDMI) and it still gets this. I had the card for over a year in my old system with no issues, and the card worked just fine in this system for like 6 months, which is no slouch. (I5-7600K, 16gb corsair Dominator Platinum DDR5, Samsung 850 EVO SSD, Asrock Killer Z270)

I threw my R9-280X in this system and it works just fine. My old gtx560 also works just fine.

I hope they send me a 6gb 1060 instead, as some people online have received newer/better cards.
I'm with others. I feel like you've done both your homework and the work-- have isolated that specific GPU as the problem component. After all, if all you have to do is slot in another GPU, and the system (as a unit) works flawlessly, then it couldn't be any other issue of hardware.

Furthermore, the likelihood that it's some sort of driver/software issue is controlled by the fact that it works not only with an older NVIDIA card, but also that it worked for 6 months with the original GTX 970 before this issue manifested.

Only other possibility I can think of from the software end is that maybe you introduced some new software to the system right before this manifested? What was the date the issue manifested? Go check our Program Installation logs and the dates. You install anything right before?


IMO, they owe you another card, and this shit shouldn't be costing you $20 a second time.
 
I'm with others. I feel like you've done both your homework and the work-- have isolated that specific GPU as the problem component. After all, if all you have to do is slot in another GPU, and the system (as a unit) works flawlessly, then it couldn't be any other issue of hardware.

Furthermore, the likelihood that it's some sort of driver/software issue is controlled by the fact that it works not only with an older NVIDIA card, but also that it worked for 6 months with the original GTX 970 before this issue manifested.

Only other possibility I can think of from the software end is that maybe you introduced some new software to the system right before this manifested? What was the date the issue manifested? Go check our Program Installation logs and the dates. You install anything right before?


IMO, they owe you another card, and this shit shouldn't be costing you $20 a second time.

Theyre not making me pay this time, or Id flip my shit.

There was no software or hardware changes that preceded the event. I was doing essentially the same thing I do every day (playing PoE on the main monitor, youtube on a second monitor) Immediately after the screens went black, I shut the pc down, restarted, nothing.

I power cycled the psu, unplugged and replugged the monitors, then repeated that with only 1 monitor at a time with the different inputs, nothing.

Then just to be sure, I used a different monitor, still nothing. I pulled the card and used the dvi port on the mobo, worked. Put in the old nvida card, worked.

I then wiped the nvidia drivers and put the 280x in to tide me over. This card is solid and only 1 generation below the 970, but unfortunately this model of card has intermittent artifact problems due to vram issues (i actually had to install some low profile heatsinks on the vram chips but it still happens occasionally during heavy load)
 
Theyre not making me pay this time, or Id flip my shit.

There was no software or hardware changes that preceded the event. I was doing essentially the same thing I do every day (playing PoE on the main monitor, youtube on a second monitor) Immediately after the screens went black, I shut the pc down, restarted, nothing.

I power cycled the psu, unplugged and replugged the monitors, then repeated that with only 1 monitor at a time with the different inputs, nothing.

Then just to be sure, I used a different monitor, still nothing. I pulled the card and used the dvi port on the mobo, worked. Put in the old nvida card, worked.

I then wiped the nvidia drivers and put the 280x in to tide me over. This card is solid and only 1 generation below the 970, but unfortunately this model of card has intermittent artifact problems due to vram issues (i actually had to install some low profile heatsinks on the vram chips but it still happens occasionally during heavy load)

It's too bad POE is a you annihilator too from their programming faults as a company. (I play it every season and love the game but it is what it is. You can't use bad psu due to the power fluctuations.

Hopefully you get a great new card.
 
970? throw that thing away just replace it with a 1060 or 1070.
 
970? throw that thing away just replace it with a 1060 or 1070.

Sure let me just pull 250-450$ out of my ass.

Its a fantastic card and before it died, played everything I threw at it including my HTC Vive.
 
Sure let me just pull 250-450$ out of my ass.

Its a fantastic card and before it died, played everything I threw at it including my HTC Vive.

You sound poor.


But no BS, my friend does this all the time:
Buy a 970 from Amazon, return your defective 970.
Serial number don't match? No biggie.
Amazon processes hundreds of thousands of returns daily.
When Tyron is processing the returns, he don't know the diff between a gtx970 or a gtx560TI, let alone check for a serial number. He just bags it, tags it, and sends it off.

I've returned some shit from Amazon that I thought there would be no way they would take it, but sure enough. I got my moneys back.
 
You sound poor.


But no BS, my friend does this all the time:
Buy a 970 from Amazon, return your defective 970.
Serial number don't match? No biggie.
Amazon processes hundreds of thousands of returns daily.
When Tyron is processing the returns, he don't know the diff between a gtx970 or a gtx560TI, let alone check for a serial number. He just bags it, tags it, and sends it off.

I've returned some shit from Amazon that I thought there would be no way they would take it, but sure enough. I got my moneys back.
Your friend's an evil genius. lol
 
Your friend's an evil genius. lol

The shit he's pulled off is pretty hilarious. Swapping a 1060 for a 1080, guts computers and returns them with bunk parts (pulls SSD's, RAM, Video cards, and puts in cheap replacements that'll get the system booted), Amazon literally makes so much money, that these returns are just tax write offs. However, you can still get flagged if you abuse this too much.
 
So its killing this specific card, but doesnt kill either a more power hungry card (R9 280x) or an older, less demanding card (gtx 560ti) both of which work perfectly fine?

I doubt it.

Could still be the problem. One of my old rigs was having the same problem, I pulled the gpu and put in an old 4570 and it worked fine so I got an rx480 because I figured it was the gpu and then the problem returned and it was the mobo.
 
The shit he's pulled off is pretty hilarious. Swapping a 1060 for a 1080, guts computers and returns them with bunk parts (pulls SSD's, RAM, Video cards, and puts in cheap replacements that'll get the system booted), Amazon literally makes so much money, that these returns are just tax write offs. However, you can still get flagged if you abuse this too much.

One of my friends I worked with at Frys Electronics like 16 years ago was an LPA, aka loss prevention associate, aka "door nazi". One day he just disappeared, and my gf at the time (who was also an lpa) told me what happened...

Apparently, every morning before the store opened, he would walk down the checkout line and steal/eat food... He thought he was clever how he did it and that he wouldnt get caught.

Turns out, the LPO's (the legit trained loss prevention officers who work the casino level security cameras) caught it early on and just waited til he stole enough on tape to charge him with a more serious crime.
 

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