I had the same concern. I think they are backed up. I ordered on the 18th and they finally shipped my dvds this past Wednesday(27th). I should get it today or tomorrow. So I guess because of the holidays they were busy doing there own thing, maybe vacation, then bother sending out people's orders. Kesting, on the order hand, I had great experiences ordering from him. He sends his stuff 2-3 days later, very professional!! I own 3 of his videos.