Reports about bad ads should include the following:

1. Location/Country
2. Device
3. Browser
4. Company/product of ad.
5. A screen shot if possible,
6. Brief description of how the ad is a problem.
7. Page/Pages affected
8. Date and Time of occurrence.

Refer to the instructions for your device on how to take screen shots

Can't view Twitter posts

Discussion in 'Support' started by Brbrad4, May 19, 2018.

  1. Brbrad4

    Brbrad4 Proud casual

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    All I see is tweet loading
     
  2. Valhoven

    Valhoven Senior Moderator Staff Member Senior Moderator

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    What theme (i.e. skin) are you viewing the forum in?
     
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  3. Brbrad4

    Brbrad4 Proud casual

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    How do I check that?
    I use mobile
     
  4. Valhoven

    Valhoven Senior Moderator Staff Member Senior Moderator

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    So, surf to the top-right corner of any page and hover over your username; from the drop-down menu that appears, select Preferences and item #1 of the following Preferences tile will tell you what your Style is. Make sure, to troubleshoot the issue here, it's set to Sherdog Default.
     
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  5. Brbrad4

    Brbrad4 Proud casual

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    Just as I suspected, it is now and has always been the default. No other theme exists
     
  6. Valhoven

    Valhoven Senior Moderator Staff Member Senior Moderator

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    OK. What mobile.browser are you accessing our site from?
     
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  7. Brbrad4

    Brbrad4 Proud casual

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    Samsung internet
     
  8. Brbrad4

    Brbrad4 Proud casual

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    It's the browser
     
  9. Valhoven

    Valhoven Senior Moderator Staff Member Senior Moderator

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    If I'm reading this right, you were able to fix it? The most common setting that leaves tweets hanging instead of loading are browser security add-ons.
     
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  10. PuertoRican

    PuertoRican Silver Belt

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    I have the same issue of not being able to view Twitter posts on Sherdog.

    I attempted to view Sherdog on three different browsers: Firefox, Microsoft Edge, and Google Chrome. Firefox has add-ons, but I didn't install any add-ons on Edge or Chrome.

    My default Sherdog "style" under preferences is the Sherdog default.

    To be clear, I am only logged into Sherdog on Firefox, while I'm not logged into Sherdog on Edge or Chrome.
     
  11. UL

    UL no more yellows

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    also can't play youtube videos after this video on mobile mode

    it's like an image
    nothing happens

    @whoever is in charge now tachy is travelling
     
  12. PuertoRican

    PuertoRican Silver Belt

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    Sherdog just updated to the new skin/forum today, and I'm still unable to view Twitter posts.
     

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