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From what I understand you need to make 4 straight btc deposits to qualify as btc exclusive. Then you get priority payouts. If you're not btc exclusive they will apparently sometimes refuse btc payouts based on availability.
With that huge price jump in btc recently it wouldn't surprise me if they were having trouble keeping up with availability.
With that huge price jump in btc recently it wouldn't surprise me if they were having trouble keeping up with availability.