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War room is usually about political divides, and this is more about the divide between humans and computers, or what's left of it. We are being replaced. Year after year, artificial intelligence algorithms are having a greater impact on our daily lives. It starts in the work place, and trickles down to the customer experience.
The following podcast is 3 hours long, but it's more than a podcast episode, it's an experience. Duncan Trussell and Johnny Pemberton take us on a journey inside the inner workings of the AT&T call center, as Duncan tries to get an internet line installed at his new house. This episode is a demonstration of the infusion and a replacement of our freedom of expression with AI script. If you can make it through the whole thing, you will not regret it, I promise.
Looking forward to your impressions.
The following podcast is 3 hours long, but it's more than a podcast episode, it's an experience. Duncan Trussell and Johnny Pemberton take us on a journey inside the inner workings of the AT&T call center, as Duncan tries to get an internet line installed at his new house. This episode is a demonstration of the infusion and a replacement of our freedom of expression with AI script. If you can make it through the whole thing, you will not regret it, I promise.
Looking forward to your impressions.