Originally Posted by MMAhistorian
The response should have been:
"We dont normally do that, but as a sign of wanting to do right for all the issues brought up on this thread, Im going to make an exception for you this one time. Thank you for your business."
Its not personal, its bad business.
Thank you for the constructive critism MMAHistorian. Always good to get notes on my job performance. Just an FYI for everyone, I'm curently working on the Guam shipping issue with the customer but am doing so privately. So sadly, you will have to see if he choses to post the outcome to find out how it was handled.
913-689-2300 x 869